WidenPay troubleshooting common problems and their solutions

WidenPay troubleshooting common problems and their solutions







This tutorial covers the most common errors scenarios that clients might be faced with  and their solutions.
We will cover the following troubleshooting scenarios :
  • Login issues
  • Configuration
  • Connectivity issues
  • Data input & sync
  • Bambora error codes & scenarios

[Login]

[Configuration ]
  1. Quickbooks ask you to reconnect after login
  2. Error when configurating your Widenpay payment settings
  3. Error when creating your Widenpay account
[Connectivity ]
  1. Error Connecting to Quickbooks

[Data input]
  1. [Widenpay - Invoice Payment Failure ERROR code [314] ]
  2. Invalid credit card information



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