WidenPay troubleshooting common problems and their solutions
This
tutorial covers the most common errors scenarios that clients might
be faced with and their solutions.
We
will cover the following troubleshooting scenarios :
- Error Connecting to Quickbooks
[Data input]
- [Widenpay - Invoice Payment Failure ERROR code [314] ]
- Invalid credit card information
Related Articles
[Unable to Login to WidenPay]
Wrong credentials entered and user receives the error message"Humm.that did not work , Let's get you back into your account " [refer to fig 1.0] . [fig 1.0] [Solution] Click on the link "Help me sign in" [refer to fig 1.0], You will need to enter ...
[Reconnect to Quickbooks after login to Widepay account]
You may lose your connection from time to time when login in to your Widenpay account [refer to fig1.0] Follow the following easy steps to re establish your Quickbooks connection. [Solution] Click on the Connect to Quickbooks button [refer to ...
Widenpay Questions & Answers
Q. I am in need of a way to receive CC payments over the phone and not to have to pay outrageous fees that Quickbooks charges me at 3.9% for keyed transactions. Those your application charge extra for keyed transactions ? A. There is no surcharge for ...
How to setup your WidenPay Account Settings
In this tutorial, we will cover how to setup your account settings in your WidenPay account such as profile information and preferred language. If you are more into learning from watching a video, then you can skip this tutorial and view our online ...
How to setup your WidenPay Company Settings
In this tutioral, we will cover how to setup your company settings in your WidenPay account such as your company name, logo. Let us begin ! 1. Browse to the WidenPay website at : https://widenpay.com/ . 2. On the login screen click on the "Sign in ...