WidenPay troubleshooting common problems and their solutions
This
tutorial covers the most common errors scenarios that clients might
be faced with and their solutions.
We
will cover the following troubleshooting scenarios :
- Error Connecting to Quickbooks
[Data input]
- [Widenpay - Invoice Payment Failure ERROR code [314] ]
- Invalid credit card information
Related Articles
[Unable to Login to WidenPay]
Wrong credentials entered and user receives the error message"Humm.that did not work , Let's get you back into your account " [refer to fig 1.0] . [fig 1.0] [Solution] Click on the link "Help me sign in" [refer to fig 1.0], You will need to enter ...
[Reconnect to Quickbooks after login to Widepay account]
You may lose your connection from time to time when login in to your Widenpay account [refer to fig1.0] Follow the following easy steps to re establish your Quickbooks connection. [Solution] Click on the Connect to Quickbooks button [refer to ...
Widenpay Questions & Answers
Q. What are your monthly plans pricing and what are the cost fees that I will get charged with for the credit card and/or Electronic Fund Transfers (EFT) transactions ? A. Below is a summary of our different plans that we offer and transaction fees ...
Widenpay Questions & Answers
Q. What are the prices of your monthly plans and what cost fees will I be charged for credit card transactions and/or electronic funds transfers (EFTs)? A. Below is a summary of our different plans we offer and transaction fees for CC and TFE. Plans: ...
How to setup your WidenPay Account Settings
In this tutorial, we will cover how to setup your account settings in your WidenPay account such as profile information and preferred language. If you are more into learning from watching a video, then you can skip this tutorial and view our online ...