[Unable to Login to WidenPay]
Wrong credentials entered and user receives the error message"Humm.that did not work , Let's get you back into your account " [refer to fig 1.0] .
[fig 1.0]
[fig 1.0]
[Solution]
Click
on the link "Help me sign in" [refer to fig 1.0], You will need to
enter your phone number, email or user ID. Click on the Continue button
[refer to fig 1.1]. If the search finds the clients account [clients
email of user ID] You will be asked where he want the code to be sent to
[text or email]. Once the option is selected, click on the Continue
button [refer to fig 1.2].
Verify your emails or instant messaging to retrieve the code.
Verify your emails or instant messaging to retrieve the code.
[fig 1.1]
[fig 1.2]
Enter
the code and click on the Continue button. You will be redirected the
login screen where you will be asked to enter a new password. Once done,
you will login into your WidenPay account.
[fig 1.3]